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Privacy Policy

Privacy

This Privacy Notice is intended to provide you with information about how we gather and use your personal data and about your legal rights under the General Data Protection Regulation – or “GDPR” – the European law on the use of personal data. The data protection law in the UK will change on 25 May 2018 when GDPR comes into force. This privacy notice address the requirements of the new regulation.

PJ Produce Limited respects your privacy and is committed to protecting your personal data.

The Glossary at the end of the Notice explains what some of the terms used in the GDPR and this Notice mean.

1. IMPORTANT INFORMATION AND WHO WE ARE 2. THE DATA WE COLLECT ABOUT YOU 3. HOW IS YOUR PERSONAL DATA COLLECTED 4. HOW WE USE YOUR PERSONAL DATA 5. DISCLOSURES OF YOUR PERSONAL DATA 6. DATA SECURITY 7. DATA RETENTION 8. YOUR LEGAL RIGHTS 9. GLOSSARY

1. Important information and who we are

Purpose of this privacy notice
This Notice aims to give you information on how PJ Produce Ltd collects and processes your personal data, whether you have provided it to us directly or whether we’ve obtained it from other people and organisations. We may provide you with more specific privacy information where we collect information from you for certain specific purposes. If we do so, you should still refer to this Notice so that you are fully aware of how and why we are using your data and how we may use it in future. This privacy notice adds to the other notices and is not intended to replace them.

Controller
PJ Produce is the data controller and responsible for your personal data (when we refer to “PJ Produce”, "we", "us" or "our" in this Notice, that’s who we’re talking about). If you have any questions about it or if you want to use any of your legal rights, please contact the company using the details set out below.

Contact details
Our full details are: Customer Care, PJ Produce Limited, Unit 10 Sycamore Court, Manor Park, Runcorn, Cheshire. WA7 1RS.
Tel: 01928 599944
Email address: customercare@pjproduce.co.uk
Postal address: PJ Produce Limited, Unit 10 Sycamore Court, Manor Park, Runcorn, Cheshire. WA7 1RS.

If you do have a problem, question or concern about our use of your personal data, we would appreciate the chance to try to help you, so please feel free to contact us in the first instance using the contact details above. You always have the right to make a complaint about our use of your personal data at any time to the Information Commissioner's Office (“ICO”). The ICO is the UK’s supervisory authority for data protection issues (www.ico.org.uk).

2. The data we collect about you

“Personal data” means any information about an individual, held by a data controller, from which the controller can identify a specific, living person. It does not include data about a living person that the controller can’t identify.

Some personal data falls into “Special Categories” under the GDPR and are given greater protection. These include any personal data revealing your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, and information about your health, as well as genetic and biometric data. Information about criminal convictions and offences is also treated differently from ordinary personal data under the GDPR.

We may collect, use, store and transfer different kinds of personal data about you. The personal data we collect will depend on the relationship you have with PJ Produce Ltd.

If you are:

  • An employee of PJ Produce Limited, someone working with us under a contract for services, or someone who applies for employment or work with us, we will provide you with specific privacy information regarding the data we hold on you and ask for your consent to use your personal data. We will also collect the following information on you:
  • Identity Data including first name, last name, title, job title, role or similar identifier, and gender, as well as proof of identity (driver’s license) and your right to work in the UK.
  • Contact Data which may include your address, email address and telephone numbers.
  • Financial Data in order to provide pay, salaries, benefits and conduct other financial transactions with you.
  • Personal Data included in a CV giving details of education, work history and training.

  • A business contact, including persons who supply us with goods (including hiring things to us) or services and any contacts at a company or other organisation which does so, and customers to whom we supply services (e.g.Subway franchise, we may collect the following types of data on you:

  • Identity Data includes first name, last name, title, job title, role or similar identifier, and gender.
  • Contact Data includes your work address, email address and telephone numbers.
  • Financial Data if we supply or purchase goods and services to or from you as an individual (including some sole traders and partnerships), we may record and retain details of those transactions.
  • Transaction Data including details about products you have purchased from us.
  • Technical Data, including internet protocol (IP) address, your login data (where you have an account with us), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.

  • Profile Data including your username and password.

  • We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

3. How is your personal data collected?

Customers - We collect data about you through our Customer, IPC/Subway and our New Store/Transfer form which includes a Direct Debit Mandate and our terms of supply. By direct contact or through our Online ordering system (Aspidistra).

Suppliers – We collect data about you through our Customer, IPC/Subway or by direct contact.

Employees – We collect data about you through online Jobsites and/or direct contact.

4. How we use your personal data

PJ Produce Limited will not routinely share your personal data with anyone. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

We rely on “legitimate interests” and “performance of contract” as the legal basis for processing any personal data

Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose/Activity Type of Data Lawful basis for processing and legitimate interest
To raise an account for you Identity, Contact, Performance of a contract with you
as a customer or supplier Financial, Transaction Necessary for our legitimate interests (e.g.
and to process transactions to recover debts due to us).
between us.
To employ you within the Identity, Contact, Performance of a contract with you (e.g.
company’s operations Financial, Personal payment of salaries).
Necessary for our legitimate interests

Note that we may process your personal data for more than one legal basis, depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data, where more than one has been set out in the table above.

5. Disclosures of your personal data

PJ Produce Limited will not share your personal data with anyone.

6. Data security

We use secure data networks protected by industry standard firewall and password protection systems.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

8. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below to find out more about these rights:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent
  • No fee is required
  • We will try to respond to all legitimate requests within 30 days.
    If you wish to exercise any of the rights set out above, please contact us.

9. Glossary

LAWFUL BASIS

Legitimate Interest means our interest in conducting and managing our business for the benefit of its stakeholders, and to enable us to offer you the best products and services from PJ Produce Ltd. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

External Third Parties

  • Service providers acting as data processors, e.g. IT and system administration services.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. HM Revenue & Customs, regulators and other authorities, who may act as processors or joint controllers, based in the United Kingdom who require reporting of processing activities in certain circumstances.

YOUR LEGAL RIGHTS You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

PJ Produce Ltd - Privacy Policy dated 22/05/2018

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